FAQ

In our chat we absolutely don't accept insults, swears and any kind of vulgarity. Our system hides the “forbitten” words, we know that this filter can be avoided on in many ways. If a word is hidden it means that it's not allowed and so avoiding our filter is a reason to be banned from the chat.

doesn't tollerate insults and obscene language. Please refere any unkind chat to support. Even if we control as best as we can the tables, we need the players collaboration to keep the clean and a pleasant experience for everyone. Don't reply to the offences or you'll be banned as well as the provocateur.

If a table is full, you can enter your name in that table's Waiting List. As soon as a seat is available, the first player on the Waiting List will be able to take or refuse it. You can also choose to take a seat in an empty table with the same game and the same limit. Often other players join the table quickly once someone takes the first seat.

In our Poker Room in case of lost connection with the game server during a game, you'll be considered in call, so your investiment in the pot until that time will be protected and you'll be candidate for your pot's quote if you have the best hand and no one bets anithing.

The minimum buy-in is always 10 times the minimum bet for that game. For example, in a game with bet €1/€2, the minimum buy-in minimo is €10. Remember that all the games on are played with “play money”.

In each 's table, the entire ammount of the pot, including the current bettings, is shown under the dealer. At the end of every betting round, all the chips are collected in the center of the table.

Usually the points are recharged automatically once you finish them.

No, it's not possible. If you play the hand until the end of the game and yours is the best one it will be automatically show. This feature protect you from loosing with a winning hand.

The all-in protects the investiment inside the pot in the case in which you run out of money during a game, you don't replay in time or if the connection with the game server is lost. Each player as an all-in protection every 24 hours.
All-in when you run out of money during the game: If during a game you run out of money, you still can keep on playing by selecting all-in for the pot in which you made the bets. The other player's bets will be collected in another pot contended between them.
All-in when you run out of time: If you don't make the move in time (10 seconds) the systems presume that you're not available to complete the hand. So with the all-in the investiment inside the pot is safe until that point of the game. The system will record and show all the cards. In case of winning the account will be accredited accordingly. You can ask for a hand history to check the results.
All-in in case of lost connection. We kwon that the internet connection can be instable and a player ca lose the connection with the game server.
Regardless of the disconnection reason, your investiment will be protected until that moment with the all-in. The system will record and show all the cards. In case of winning the account will be accredited accordingly. You can ask for a hand history to check the results. Important: if, in any moment the all-in is zero (0) you'll play at your own risk. This means that you're not protected by the all-in in case of lost connection or late answer. THE HAND WILL BE CLOSED AND THE INVESTIMENT LOST without any chance of recourse. Even if we concede one (1) all-in every 24 hours, will valutate if reset, with a prior permission, your protection at one. To have a valutation just contact our customer service at support. Anyway if suspects an all-in abuse the conseguence could be an annulment or the refuse of a reset request.

Of course! You can also play for free. All you need to do is to open an account. You won't need to make any deposit to observe or to join our trial games.But you'll have to provide correct information for the account. You'll have to make a deposit if you want to play with real money. After the account is created you can accede to the lobby and get inside the tables.

The top players chart is calculated basing on the each player's weekly cash game winnings.

The best troubleshooting resource for Flash player issues as well as Flash player updates can be found HERE on the Macromedia website. TO make sure you are using the latest version, click here

There are different ways to deposit fund your account. The quickest one is to use your Credit Card. Other alternatives are listed in our section for Payments.

As a promotion will take care of all such costs at present time. At a later stage we may have to charge our customers since costs for money transfers are a big part of our budget.

There are different ways to withdraw money. If you have made deposit with MoneyBookers or Click and Buy you can ask for an account re-credit from the one in which you madedeposit fund. Your account must be validated with a copy of a valid ID and the credit card you're using; if you made a deposit throught Western Union or bank transfer you can receive the payment only on your checking account.
Notice that: the ID and credit card copies must be send by e-mail at support.

No. Each player is allowed to own only one account.

Those are reserved informations, you'll need to contact us by mail support, and we'll be glad to help you.

You're free to change it any time you want. Just click on Personal Information from the 's Home page and modify the informations required.

1. Yuo're responsable of your own password.
2. Never tell your account details to anybody.
3. We never ask to send you password, the only moment you'll need to use it is when you make the login on .
4. We suggest to change your password frequently.

It's important to be safe against game plans such as team play (collusion) and any type of undesired activity. uses safe protection systems developed for the poker and we do our best to protect your game. We check constantly the games with automatic systems and with our staff, and also you can help to provide a safer service contacting us on support in the case you see something strange is happening or the violation of the game's rules.

To play on you must be of age according to your country laws in force. Notice that playing poker online could be illegal in some countries . Please check the local law before start playing.

We suggest a Intel/AMD Processor at 1GHz or more and 256 MB of RAM. As operative system Microsoft Windows 98/Me/NT/2000/XP/Vista or Mac OSX and Internet Explorer 6.0 or more or Mozilla Firefox.

For a better view use a minimum resolution of 1024 X 768 with milion colors.

Absolutely not! is fully available on-line without downloading any kind of software inside your hard disk. But is necessary to have Flash player 8 tu run it.